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FAQ

Booking + Policies

How do I book an appointment?
You can book directly online or text us for help choosing the right service.

What is your cancellation policy?
We require at least 24-hour notice to cancel or reschedule. Late cancellations may result in a fee.

Where are you located?
We are located in Buford, GA. Full address is provided after booking.

Acne + Breakouts

Why do I still have acne even though I have a good skincare routine?
Most routines aren’t actually built for your skin — they’re pieced together from trends, TikTok, or trial and error. Acne is usually caused by internal triggers, barrier damage, or using the wrong actives. We fix the cause, not just the symptoms.

Do you treat hormonal acne?
Yes. Hormonal acne requires a different approach than surface-level breakouts. We focus on inflammation, internal triggers, and customized treatments to calm the skin while preventing future flare-ups.

How long does it take to clear acne?
Realistically, 8–12 weeks for visible improvement, depending on severity and consistency. Anyone promising overnight results is selling you something — not solving your skin.

Will I purge when starting a new routine?
Not always. Purging only happens with certain ingredients and only if your skin actually needs it. If your skin is getting worse without reason, that’s not a purge — that’s a problem.

Hyperpigmentation + Dark Spots

How do I get rid of dark spots fast?
You don’t — not safely. Fast usually leads to damage or rebound pigmentation. The right approach fades spots graduallywhile keeping your skin healthy and even.

Why are my dark spots not going away?
Either the root cause isn’t being treated (like acne or inflammation), or your current routine isn’t strong enough — or it’s too harsh and making things worse.

Do you treat melasma?
Yes, but it requires consistency and maintenance. Melasma is triggered internally and by heat, so we focus on controlling it, not “curing” it overnight.

Treatments + Services

What should I book if I don’t know what my skin needs?
Start with a skin analysis. Every treatment and routine we build is based on what your skin actually needs — not a guess.

Are your treatments customized?
Always. No two clients leave with the same plan. Your skin, your triggers, your goals — everything is taken into account.

Do you offer consultations?
Yes. We offer in-person and virtual consultations so you can get a clear plan no matter where you are.

Products + Routine

Can I just buy products without a consultation?
You can, but you’ll get better results with guidance. The wrong products will slow your progress or make your skin worse.

Why can’t I just use popular skincare brands?
Because popular doesn’t mean effective for your skin. Most people are using products that cancel each other out or damage their barrier.

Will I have to replace all my products?
Not always. If something works, we keep it. If it doesn’t, we replace it with intention.

Results + Expectations

Do you guarantee results?
We guarantee a customized plan and professional guidance. Results depend on consistency, lifestyle, and following the plan we build together.

What makes you different from other estheticians?
We don’t guess. We don’t follow trends. Everything is intentional, results-driven, and built specifically for you.

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